PRIVACY POLICY

01Who we are

DEKKA Marketing ("DEKKA", "I", "we" or "us") is a Google Ads and Local Services Ads management business run by Pano and based in Toronto, Ontario, Canada. This policy explains how we handle personal information collected through dekkamarketing.com and when you work with us.

We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). If you have any questions about this policy, you can contact us at the address at the bottom of this page.

02What we collect

Information you give us. When you fill out a form on this site (for example, to book a strategy call or request an audit), we collect what you enter, which can include:

• Your name, phone number and email address
• Your business name, industry, website and service area
• The services you’re interested in and your approximate ad budget
• Your Google Ads customer ID, if you request an audit
• Anything you write in the message box

Ad account information. If you give us access to your Google Ads or Local Services Ads account for an audit or for management, we can see the data in that account, such as campaigns, keywords, spend, leads and performance. We use it only to provide the audit or services you asked for.

Information collected automatically. When you visit the site, we use Google Analytics to collect information such as the pages you view, how you found the site, your device and browser type, your approximate location (city or region) and whether you submitted a form. This information doesn’t identify you by name.

03How we use it

We use your information to:

• Reply to your inquiry and schedule calls
• Prepare audits, proposals and strategy recommendations
• Provide and report on the services you hire us for
• Understand how people use the site so we can improve it
• Measure which pages and marketing channels bring in inquiries
• Meet our legal, tax and accounting obligations

We never sell your personal information, and we don’t share it with anyone for their own marketing.

04Who we share it with

We share information only with the service providers we need to run the business, and only for that purpose:

• Web3Forms, which delivers website form submissions to our email
• Google (Google Analytics, Google Search Console and Google Ads), for site analytics and advertising measurement
• Our website hosting and WordPress plugin providers, which store and run the site
• Our email and business software providers

Some of these providers store data outside Canada, including in the United States, where it may be subject to local laws. We may also disclose information if the law requires it.

05Cookies and analytics

This site uses cookies, which are small files stored by your browser. WordPress uses a few to make the site work, and Google Analytics uses cookies to count visits and understand how the site is used.

You can block or delete cookies in your browser settings, or install the Google Analytics opt-out add-on. The site will still work if you do. To learn how Google uses this data, see How Google uses information from sites that use its services.

06Advertising

We may advertise DEKKA on Google and measure whether those ads lead to inquiries. Google may use cookies to show ads based on past visits to this site. You can manage or turn off personalized ads at Google My Ad Center.

07Emails from us

If you contact us, we’ll reply about your inquiry and may follow up about it. We don’t add you to a newsletter or mailing list without your permission. You can ask us to stop contacting you at any time.

08How long we keep it

We keep inquiry information only as long as we need it to respond and follow up. We keep client information for as long as we work together, and afterward for as long as tax, accounting or legal rules require. When we no longer need information, we delete it or make it anonymous.

If you gave us access to your ad account, you can remove that access in your account settings at any time.

09How we protect it

We use reasonable safeguards to protect your information, including secure (HTTPS) connections, password-protected accounts and limited access. No method of sending or storing data is 100% secure, but we take care to protect what you share with us.

10Your choices and rights

You can ask us to:

• Tell you what personal information we have about you
• Correct information that’s wrong or out of date
• Delete your information, unless we have to keep it for legal reasons
• Stop contacting you

To make a request, email us at the address below. We’ll respond within 30 days. We honour these requests wherever you live, including in the United States.

If you’re not satisfied with how we handled a privacy concern, you can contact the Office of the Privacy Commissioner of Canada.

11Children

This site is for business owners and isn’t intended for children. We don’t knowingly collect personal information from anyone under 16.

12Changes to this policy

We may update this policy from time to time. When we do, we’ll change the "Last updated" date at the top of this page.